1. Introduction
LVLC Serum (website url address: https://lvlcserum.com/)— Chance, French-born beauty expert Chance Amina Jaschke is an award-winning aesthetician with over 26 years of experience and clinics in San Francisco and Paris. Chance is the founder and proprietor of a groundbreaking technology trademarked as Le Visage Lift Contour. Combining her science and medical backgrounds with the help of a team of experts in the cosmetic field, she developed a machine akin to the fountain of youth.
Please read this Privacy Policy and provide consent to both documents in order to have permission to use our services.
2. Data Collected
Data Storage Location
We are a Miami-based company and operate web servers hosted in the USA. Our hosting provider, Cloudways, adheres to the EU/US “Privacy Shield,” ensuring that your data is securely stored and GDPR compliant. For more information, see: Cloudways Privacy Policy.
Registration Data
If you register on our website, we store your chosen username, email address, and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except your username). Website administrators can also view and edit this information.
Comments
When you leave comments on the website, we collect the data shown in the comments form, as well as the IP address and browser user agent string to help detect spam.
Contact Form
Information submitted through the contact form is sent to our company email, hosted by WPForms. WPForms complies with the EU/US “Privacy Shield.” Learn more here: WPForms Privacy Policy.
These submissions are used only for customer service purposes and are never used for marketing or shared with third parties.
Google Analytics
We use Google Analytics for anonymous reporting of site usage. No personal data is stored. To opt out of Google Analytics monitoring, click here: Google Analytics Opt-Out.
Use of Personal Data
We use your personal information in the following cases:
- Verification/identification during website use
- Providing technical assistance
- Sending updates and news
- Preventing fraud and ensuring security
- Customizing your experience
- Maintaining performance and admin functions
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:
Facebook
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
Twitter
We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .
Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy
Instagram
We use Instagram videos embedded on our site. Instagram has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Instagram and your IP is not sent to an Instagram server until you consent to it. See their privacy policy here: Instagram Privacy Policy
4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Who has access to your data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us.
7. How Long We Retain Your Data For
When you submit a order or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
You can request an export or deletion of your personal data. Essential data for active accounts (e.g., email) must remain stored for continued service. Full deletion will end your access to support or product services.
GDPR Rights
We support the GDPR standard and permit US residents to use the service. For more info: GDPR Information Portal
10. Third Party Websites
LVLC Serum may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by LVLC Serum , and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. LVLC Serum bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third-party links.
11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to LVLC Serum, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.
